When a home building dispute proceeds to the NSW Civil and Administrative Tribunal (NCAT), one of the most important documents the Tribunal relies on is a Scott Schedule.
While NCAT Members always read the expert reports, plans, photographs and all other evidence in full, these materials can be lengthy and difficult to navigate during a hearing. The Scott Schedule solves this problem. It acts as a structured, easy-to-follow cheat sheet that summarises each defect, the relevant breaches, the parties’ respective positions, and the rectification costs.
This article explains:
What a Scott Schedule is
When it is required
Why it is important
How it is populated by each party’s expert
How it assists NCAT and the Tribunal Member
What each section of a Scott Schedule means
It is written to help both applicants and respondents understand how Scott Schedules operate in home building disputes.
A Scott Schedule is a table, usually in spreadsheet form, that itemises each alleged defect or item in dispute.
It presents, side-by-side:
The description of the defect
The breach/es of the NCC, Australian Standards, manufacturer specifications or Home Building Act
The Applicant’s rectification scope and cost
The Respondent’s position, alternative scope and cost
The experts’ points of agreement and disagreement after conclave
This allows NCAT to instantly see the issues in dispute, the relevant technical requirements, and the competing expert views, without needing to flip through hundreds of pages of narrative reports.
A Scott Schedule is not used for pre-litigation. It is a Tribunal-directed document used during NCAT proceedings.
NCAT will typically require a Scott Schedule when:
There are multiple defects
Each party is relying on its own expert evidence
The case involves complex technical questions
The Tribunal needs a structured way to compare competing positions
Scott Schedules are commonly ordered under NCAT’s home building directions, particularly in disputes under the Home Building Act 1989 (NSW).
The Tribunal may also require the experts to produce a joint report in the form of a Scott Schedule after they have attended a conclave (expert meeting).
For every defect, the expert must identify the relevant breach/es, such as:
NCC clauses
Australian Standards (e.g., AS 3740, AS 3958, AS 2870)
NSW Guide to Standards and Tolerances
Home Building Act statutory warranties
Manufacturer installation requirements
This shows NCAT exactly why the item is alleged to be defective and what rule or requirement has been breached.
Expert reports can be long, detailed and difficult to follow during a hearing.
The Scott Schedule is the cheat sheet:
The Member still reads the full reports
But the Schedule provides a quick reference table highlighting the defect, breach, scope and cost all in one row
This keeps the hearing structured, efficient and focused.
Each side’s expert must provide:
Quantities
Rates
Methodology
Access considerations
Sequencing of trades
Total calculated cost
These costings represent the financial consequences (as a loss to the applicant) if the defect is proven.
This allows the Tribunal to quickly understand the quantum of the dispute.
By forcing both parties to set out their positions item-by-item, the Schedule often reveals:
Items that are accepted
Items that are partially accepted
Items that remain in dispute
Items that are agreed after conclave
Many disputes settle—or significantly narrow—once the Scott Schedule is exchanged.
(How the Schedule Is Populated)
The Applicant’s expert:
Lists each defect
Identifies the relevant breach/es
Provides a detailed rectification scope
Provides costings (quantities, rates and totals)
This forms the baseline Schedule.
The Respondent’s expert then enters:
Whether they accept, deny or partially accept each defect
Alternative breaches or explanations (where relevant)
A competing rectification method
Their own costings
This allows NCAT to see both sides of the dispute clearly.
NCAT usually orders the experts to meet (without parties or lawyers) to discuss each item.
During the conclave, they:
Work through the Schedule defect-by-defect
Identify items where they agree
Identify items where they still disagree
Provide reasons for both
Finalise the “joint expert evidence” section
After conclave, the Tribunal may require the experts to produce a joint report in Scott Schedule format.
This section of the Schedule:
Shows where the experts agree
Shows where they disagree
Sets out the reasons for agreement/disagreement
Helps the Member understand the technical divide between the experts
This is not the Tribunal Member’s notes—it is the experts’ agreed joint output.
A Scott Schedule is one of the most helpful documents for NCAT because it:
The Member can simply proceed through:
Item 1 → Item 2 → Item 3 → etc.
Each item shows the defect, breach, evidence and cost.
Instead of comparing two long reports, the Member sees:
Applicant’s view
Respondent’s view
Conclave joint statement
All side-by-side.
The Schedule makes hearings more efficient because:
Questions are focused
Issues are narrowed
The quantum is clear
The technical foundation is properly laid out
Because the Schedule is structured, the Member can use it as the backbone for:
Findings
Reasoning
Orders
See below NCAT’s standard Scott Schedule template.
Identifies the defect number, which should correspond with the numbering used in the expert report.
This section is used to identify the defect or incomplete work and to specify the relevant breach/es, including any non-compliance with building legislation (NCC/BCA), Australian Standards, manufacturer specifications, the Home Building Act, approved building plans, or the building contract.
This section may be used to provide further detail about the nature of the defect or incomplete work, and to outline the expert’s proposed method of rectification. It also allows the expert to present the calculations, quantities, and reasoning that justify the cost of the recommended rectification method.
This section is basically the accumulated cost of rectifying the defect/incomplete work.
The Respondent’s expert will use this section to outline their position in response to the allegations made in the Applicant’s column.
They may propose an alternative rectification method and provide their associated costs.
In some cases, the Respondent’s expert may completely disagree that a defect exists and allocate a $0 loss to the Applicant.
The Respondent’s expert may also include an “if found” cost, which reflects the possibility that the Tribunal may accept the Applicant’s expert’s rectification method. This cost is provided only in the event that the Tribunal finds the defect proven.
This column is used at the discretion of the Tribunal Member.
It is also often utilised when the Tribunal requests a Joint Expert Report in the form of a Scott Schedule.
During the conclave, the experts may reach agreement on certain defects, including the validity of the defect, the appropriate rectification method, and/or the cost associated with the rectification works.
A Scott Schedule is one of the most important documents in any NCAT home building dispute. It:
Summarises the defects
Identifies the breaches
Clarifies the rectification scope and cost
Shows both experts’ positions
Highlights agreement and disagreement
Helps the Member manage the hearing and write their decision
For both applicants and respondents, understanding how a Scott Schedule works—and how to prepare one properly—can significantly improve the clarity and strength of your case.
If you need a professionally prepared Scott Schedule, Expert Report, or assistance navigating an NCAT home building dispute, Cook & Kelly provides expert, standards-based and Tribunal-ready documentation.
Our building experts at Cook & Kelly are highly experienced with the NCAT process for home building disputes. We are proficient in preparing and responding to Scott Schedules in accordance with Tribunal expectations.
Whether you are the Applicant or the Respondent, our expertise can significantly strengthen your position in the dispute. Contact us to speak with an experienced building expert today.
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